Shopping

What Shipping Methods Are Available?

We normally transport by DHL, DDP, UPS, Fedex, EMS, etc.

Do You Ship Internationally?

YES. Our products can shipped internationally .

How Long Will It Take To Get My Package?

5-15 days, depending on models and quantities.

Payment

What Payment Methods Are Accepted?

We accept PayPal. Please pay to official account given by www.myvsmile.com.

Is Buying On-Line Safe?

Yes, this website is proven to be safe. Our professional website operators ensure stable and safe running of the platform and make smooth on-line trading possible.

Orders & Returns

How do I place an Order?

It’s easy to place an order. Just sign up for this website, choose the products you want and then click “Add to cart”. Finally go to the checkout process.

Do I need an account to place an order?

Yes, you need to sign up for this website first.

How Do I Track My Order?

After you complete the payment, we will ship the products and inform you the tracking information of your order.

What is the warranty?

Vsmile electric toothbrush has one-year warranty.

If your Vsmile electric toothbrush is defective during the warranty period, we will fix it or replace it free of charge.

The warranty does not cover cosmetic damage such as scratches, or damage caused by:

  • Normal wear and tear
  • Accident, misuse, dirt or water
  • The product being tampered with
  • Improper use
  • Repairs carried out by agents not authorized by Vsmile
  • Failure to take proper care of the product
  • The product being altered or used for commercial purposes
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