How long does delivery take?
Sorry, we are unable to tell you the exact delivery time because we use a variety of delivery methods.
But if you purchase through Amazon FBA, it only takes 2-5 days.
If you want to know clearly, please kindly feel free to contact us.
What countries do you ship to?
US, UK, CA, Germany, Russian Federation, Belarus, France, Poland, Netherlands, Brazil, Australia, Singapore, United Arab Emirates, Italy, Philippines, Malaysia, Japan, Spain, Korea, Israel, Thailand, Saudi Arabia, Indonesia, Portugal, Chile, Ukraine, Vietnam, Turkey and so on.
If you don’t find your country, please feel free to contact us.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at myvsmile.com/contact-us.